CUSTOMER DELIVERY CHANNEL SOLUTIONS

New-age banking has introduced advanced customer touch-points which allow transactions like cash withdrawals, purchases, utility payments, etc. to be conducted by customers at unattended terminals that are spread across regions and easy-to-use. This is more so in the Banking and Utilities sector where the focus is on providing any-time and Any-where banking facilities for better customer service.

Narada™ Switch is a software based transaction processing product designed to handle online financial transactions from customer touch-points and National & International Interchanges. This product offering is designed to meet the needs of the Financial Institutions or EFT networks that must switch large volumes of transactions from many/any source (s) to many/any destination (s).

Narada ™ Point of Sale (POS) is software transitioned to work in a customized manner as per the client requirement. It can Interface with different POS/EDC Terminals and supports various secured PIN and Signature based transactions. This supports complete merchant management and the transactions which are supported from Credit/ Sale or Purchase to balance enquiry.

Narada™ ATM solution provides the basis for the integration of Automated Teller Machines (ATM’s) as a strategic delivery channel for the bank. The ATM solution manages the complete lifecycle of an ATM implementation that seamlessly integrates the function of

ATM Driving

ATM Asset Management

ATM Transaction Switching

ATM Device & Switch Monitoring

Card Issuance & Management

ATM Content & Software Management

Campaign & Personalization Management

Helpdesk & Call Centre Management

Settlement & Reconciliation Management